About I-L-F
I-L-F FOR COLLECTION SERVICES AND QUERY
And its fame (International Legal Foundation for Collection and Inquiry Services)
Legal form
Limited Liability Company
Its capital: Ten million Egyptian pounds
Its main headquarters: 45 bis Champillion Street, in front of the High Court of Justice
Commercial Register No.:- 205964 – Cairo Investment Commercial Register
Tax card number: - 719-158-524 - taxes for joint stock companies in Cairo
Company Goals
1- To be the first in the field of collection and information for the benefit of banks and companies inside and outside the Egyptian country This is achieved for the company by selecting the best among all the competencies working in that field, which Currently representing the company "elite of the elite" Experienced people in that field qualify it for leadership in the Egyptian banking market. Banking consultants who have previously worked in international and regional banks have also joined the institution with the aim of making the ILF institution among the distinguished companies inside and outside Egypt and working within an institutional framework that follows international work standards for collection agencies inside and outside Egypt, through Methods consistent with the nature of the market.
The new bank for the purpose of acquiring an Egyptian, Gulf and international partnership in collection and information work for others.
2- A special department has also been set up to address bad debts of major companies indebted to banks " people and money. :
It is chaired by Mr. Counselor / Mahmoud Hafez Abu Zaid " Financial and administrative advisor and former banking advisor to Dubai Islamic Bank.
Where the indebtedness is classified and the debt is classified in a professional manner, either by scheduling the debt or restructuring the debt, all this with increasing the creditor’s guarantees, compensating it for alternative opportunities, maintaining it to pump the installments and not stopping it, with what we possess of the skills of the art of communicating with customers, the etiquette of talking, the language of persuasion and presenting Innovative solutions according to the type and nature of the debt to provide a message to all workers in the field of bad debt collection on how to treat debts.
3- The company's accession to the International Legal Justice Foundation which has a long history in judicial work and its good reputation and unprecedented success locally and internationally and its legal advisors and lawyers
4- Establishing a legal department for the company that is inseparable from the ancient judicial institution to take judicial measures against defaulting clients, headed by:-
Mr. Counselor / Ahmed Al-Muji – Cassation lawyer
Mr. Counselor / Ramy Mohamed Abdel Wahhab – Lawyer in cassation
They have managed a large number of banks and companies over the past twenty years...to name a few " Commercial International Bank – Arab Bank – Credit Agricole Bank – Abu Dhabi Islamic Bank - Arab Banking Corporation Bank – Formerly Union National Bank – Abu Dhabi Commercial Bank currently – National Bank of Greece - Emirates National Bank of Dubai " Including, for example, but not limited to Mr. / Ahmed Al-Mogy - Attorney in Cassation initiated nearly (3000) cases of Abu Dhabi Islamic Bank and then the Commercial International Bank, and it varied between taking criminal procedures By issuing misdemeanor checks against the bank’s clients in their places of residence throughout the Republic and implementing these criminal rulings through the judgment execution units in the competent departments or according to the circular of the issuance of criminal judgments throughout the Republic on fixed and mobile ambushes
And the filing of nearly 1000 civil cases that varied between claims and performance orders and the implementation of judgments issued in them by means of forced execution or seizure of what the debtor owes to others in favor of the bank, in addition to the long experience in judicial prosecution procedures for customers of murabaha, mudaraba and Islamic leasing other than working with companies (Sigma Pharmaceuticals – GlaxoSmithKline ..... and others)
Also, for example but not limited to, Mr. / Rami Mohamed Abdel-Wahhab - Attorney in Cassation has initiated nearly (2000) cases for Credit Agricole Bank Egypt, Arab Bank, Emirates Bank Dubai, Union National Bank and the National Bank of Greece against Customers of car loans, personal loans, and visa cards, and varied between check misdemeanors against customers, claim cases, car delivery cases, account liquidation cases filed by and against customers, bankruptcy cases, bankruptcy procedures, and the implementation of those provisions by forced execution against customers against whom those provisions were issued
In addition to the long experience in judicial prosecution procedures for Murabaha, Mudaraba and Islamic leasing customers, in addition to the experience of each of them in managing judicial work groups in companies operating in the same field
- A group of experienced lawyers has been appointed in the field of corporate and banking judiciary
5- Establishment of a special department for the implementation of judgments in the company: - When studying the Egyptian market, it became clear to us that the real problem facing companies working in this The field is their inability to implement criminal judgments, so we established this department and selected those who have sufficient capacity and experience internally and externally to provide this service with high efficiency in order to excel and work in an institutional manner.
Achievement Department
Work style
1- The company is dealt with through a system of transferring a monthly list of defaulted clients from the bank. It is not required that the list contain different names per month. Rather, clients who have ended their indebtedness or who have paid off arrears are removed and converted again to regular clients, and other names are added. The bank or the contracting company will follow them up with the knowledge of the institution.
2- The cases are distributed to the collection agents assigned to the company according to the work system followed in the bank or the company contracting with it (where Cairo and other cities are divided into geographical regions, and each representative is specialized in a region .. and each company or bank has its own group of collection agents in addition To the person in charge of the group (the group supervisor) who follows up the daily work for them and follows up the institution and the bank or the company contracting with it and is the link between them and the collection agents).
3- Collection work begins with visits to customers at appropriate times – The collection agent makes a minimum of four daily visits and then delivers a letter from the institution to the client urging him to pay the debt – Then the collection agent pays a second visit at a later time to the customer who did not pay as a result of the first visit.
4- In the event that the first month ends without the customer paying or negotiating to schedule the debt, work on it continues through the collection agents in the second month, then the case of the customer who did not show any response is assessed and he addresses the contracting company to agree to take legal measures against the customer with Sending the original debt bonds to the institution.
5- Each collection agent sets a target of the amounts he is assigned to collect, and the commission is determined according to his achievement of this target. In the event that the largest number of debts of the clients he follows during the first month is terminated.
6 – Mr. Happy George – Director of the company's collection department because of his experience of more than twenty years in dealing with banks and companies in the field of collecting bad debts of all kinds, especially Islamic Murabaha, as he held the position of director of collection for Abu Dhabi Islamic Bank in the Egyptian Company for Collection Services, whose headquarters is In downtown Cairo, he was able, during his work, to achieve a quantum leap for the target in collecting debts owed to the bank, and he became wanted by companies.
Competition to work in it, then he started working for Credit Agricole Egypt Bank before being appointed as a manager of the collection department in the institution due to his good reputation and unprecedented competence.
.. In addition to an integrated team of group managers and supervisors and collection agents who represent the elite among all companies working in the same field.
Controls of functional behavior and dealing with customers
The instructions and policy of the contracting company in dealing with its defaulting customers are adhered to without any transgression. Training courses have been conducted in the principles and controls of functional behavior in accordance with banking standards, as well as courses in the rules of field visits " housing and work. Contacting clients by phone.
The procedures and regulations of the work within the International Foundation (ILF) include flexibility in carrying out joint legal procedures with banks and contracting companies in an advanced professional manner to ensure that the limits that may harm the bank's economic and commercial reputation are not exceeded in order to develop performance to professionalism in Dealing with customers in the field of collection by enabling the bank to view all reports and records of dealing with customers, which are recorded in an automatic manner, according to the latest registration and monitoring systems available to the management of the contracting company at any time, which distinguishes us from many companies working in the same field in dealing with customers. Preserving the bank's customers and achieving the target, under the supervision and follow-up of the direct manager and under the umbrella of the legal department in the institution..
Coverage locations
- Where the company's main headquarters is located in Cairo at No. (45 bis Champollion Street – next to the Supreme Court House in downtown Cairo)
- The Foundation also covers all governorates of the Republic with collection agents, with a minimum number of three collection agents in each governorate capital, and they are increased according to the volume of collection work according to the monthly domain, and in particular the governorates of Upper Egypt / Fayoum, Beni Suef, Minya, Assiut, Sohag, Qena Luxor, Aswan and the Red Sea Governorate
- We also trained them on the systems followed by the institution, and other branches are being established in the governorates.
